Privacy policy

Privacy Policy

Effective Date: 24 July 2026

At Mehvara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Mehvara, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address (if applicable)

Order Information

  • Products purchased
  • Order history
  • Payment method used
  • Delivery preferences

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Respond to inquiries.
  • Improve our products and services.
  • Personalize your shopping experience.
  • Prevent fraudulent activities.
  • Comply with legal obligations.
  • Send order confirmations, shipping updates, and important service notifications.

If you subscribe to our newsletter, we may also send promotional emails and exclusive offers. You can unsubscribe at any time.

3. Payment Information

Mehvara does not store your debit card, credit card, or online banking details on our servers.

Payments are processed through trusted payment providers or Cash on Delivery (COD), depending on the payment method selected during checkout.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve website performance.
  • Understand visitor behavior.
  • Enhance website security.
  • Measure marketing performance.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

Mehvara does not sell, rent, or trade your personal information.

We may share limited information only with trusted third parties when necessary to:

  • Deliver your orders through courier partners.
  • Process payments.
  • Provide website hosting and technical services.
  • Comply with applicable laws or legal requests.

These service providers are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission or storage can be guaranteed to be 100% secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders.
  • Provide customer support.
  • Meet legal, tax, accounting, and regulatory requirements.
  • Resolve disputes.
  • Enforce our policies.

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Request deletion of your personal data where legally permissible.
  • Withdraw consent for marketing communications.

To make such a request, please contact us using the details below.

9. Third-Party Services

Our website may use trusted third-party services such as:

  • Shopify
  • Payment service providers
  • Courier companies
  • Analytics providers

These services operate under their own privacy policies. We encourage you to review their policies where applicable.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

Mehvara may update this Privacy Policy from time to time.

Any changes will become effective immediately upon publication on our website. We encourage customers to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Mehvara Customer Support

📧 Email: support.mehvara@gmail.com

Response Time: Within 24–48 business hours

Legal Notice

This Privacy Policy should be read together with our Terms of Service, Shipping Policy, Return & Refund Policy, and other policies published on the Mehvara website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.