Terms of service

Effective Date: 24 July 2026

Welcome to Mehvara. By accessing, browsing, or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Mehvara, you confirm that you have read, understood, and agreed to these Terms of Service and our related policies. If you do not agree with these terms, please do not use our website.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally permitted to purchase products through our website.

  • You are authorized to use the payment method selected for your order.

3. Products & Availability

We strive to display our products as accurately as possible. However:

  • Product colors may vary slightly depending on lighting, photography, and your device screen.

  • Minor variations in appearance, measurements, embroidery, print placement, or finishing may occur where applicable.

  • Product availability and stock levels may change without prior notice.

  • We reserve the right to discontinue or modify any product at any time.

We make reasonable efforts to ensure that product descriptions, images, specifications, and availability information are accurate.

4. Pricing

  • All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may change without prior notice.

  • Promotional prices, discounts, and special offers are valid only for the stated period or while applicable stock lasts.

  • Shipping charges, where applicable, are displayed during checkout.

If a genuine pricing or listing error occurs, Mehvara reserves the right to correct the error or cancel the affected order before fulfillment. If payment has already been received for a cancelled order, the applicable amount will be refunded.

5. Orders

We reserve the right to:

  • Accept or decline an order where reasonably necessary.

  • Cancel orders suspected of fraud, misuse, unauthorized payment activity, or inaccurate information.

  • Limit quantities purchased by a single customer where reasonably necessary.

  • Contact customers to verify order or delivery information when required.

Submitting an order does not guarantee fulfillment if a product becomes unavailable or an order cannot reasonably be processed.

If an order is cancelled by Mehvara after payment has been successfully received, the applicable refund will be processed according to our Refund Policy.

6. Payments

Mehvara supports the payment methods displayed and available during checkout.

Depending on availability, these may include:

  • Debit or Credit Card payments through our approved payment provider.

  • Cash on Delivery (COD).

  • Bank Transfer.

  • Other payment methods that may be introduced or made available through checkout.

Customers are responsible for providing accurate payment information and completing payment requirements associated with their selected payment method.

For Bank Transfer orders, order processing may begin after payment has been successfully verified.

7. Shipping & Delivery

We aim to process and deliver orders within the estimated timelines displayed on our website or during checkout.

Delivery times may vary due to factors including:

  • Courier or logistics operations.

  • Customer location.

  • Public holidays.

  • Weather conditions.

  • Operational disruptions.

  • Circumstances beyond Mehvara's reasonable control.

Customers are responsible for providing an accurate and complete delivery address and an active contact number.

Please refer to our Shipping Policy for complete shipping, delivery, and applicable charge information.

8. Returns & Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy.

Eligible customers may request a return within the applicable 7-day return period, subject to the conditions stated in that policy.

Customers are encouraged to review our Return & Refund Policy before placing an order.

9. Intellectual Property

All content associated with the Mehvara website and brand, including but not limited to:

  • Logos

  • Brand name

  • Original product photographs and creative content

  • Graphics

  • Designs

  • Text

  • Website content

  • Website layout

  • Branding elements

is owned by, licensed to, or lawfully used by Mehvara and may not be copied, reproduced, distributed, republished, commercially exploited, or used without applicable permission.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt to gain unauthorized access to our website, accounts, systems, or networks.

  • Distribute harmful software, malicious code, or disruptive technologies.

  • Copy, misuse, or commercially exploit protected Mehvara content without permission.

  • Interfere with the security or normal operation of the website.

  • Submit false, misleading, or fraudulent order or payment information.

  • Use our services in a manner that violates applicable law or the rights of others.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Mehvara shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.

Mehvara does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to remove any consumer rights or remedies that cannot legally be excluded.

12. Changes to These Terms

Mehvara may update these Terms of Service from time to time to reflect changes in our business, services, website, policies, or applicable requirements.

Any updated version will become effective when published on our website unless otherwise stated.

Customers are encouraged to review these Terms periodically.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan.

Any rights available to customers under applicable consumer protection laws remain unaffected.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Mehvara Customer Support

📧 support@mehvara.pk
🌐 www.mehvara.pk

We aim to respond to customer inquiries within 24–48 business hours.

Mehvara — Wear your adaa.