Shipping policy

Effective Date: 24 July 2026

Thank you for shopping with Mehvara. We are committed to delivering your order safely, quickly, and efficiently. Please read our shipping policy before placing your order.

1. Delivery Areas

Mehvara currently delivers across Pakistan.

At this time, international shipping is not available. We will announce international delivery services once they become available.

2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays are processed on the next business day.
  • During sales, promotional events, or festive seasons, processing may take slightly longer.

3. Estimated Delivery Time

Location Estimated Delivery
Major Cities 2–4 Business Days
Other Cities 3–5 Business Days
Remote Areas 5–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

4. Shipping Charges

  • Standard shipping charges are displayed during checkout.
  • Free shipping promotions, if available, will be clearly mentioned on our website.

5. Order Tracking

Once your order has been dispatched, you will receive:

  • Order Confirmation
  • Shipping Confirmation
  • Tracking Number (where available)

via your registered email or phone number.

6. Cash on Delivery (COD)

Mehvara currently offers Cash on Delivery (COD) across most areas in Pakistan.

Customers are requested to:

  • Ensure someone is available to receive the parcel.
  • Keep the exact payment amount ready whenever possible.

7. Failed Delivery Attempts

If delivery cannot be completed because:

  • Customer is unavailable.
  • Incorrect address provided.
  • Phone number is unreachable.

our courier partner may attempt redelivery or return the parcel to Mehvara.

Repeated failed deliveries may result in future Cash on Delivery restrictions.

8. Incorrect Shipping Information

Customers are responsible for providing accurate:

  • Name
  • Phone Number
  • Delivery Address

Mehvara is not responsible for delays caused by incorrect information submitted by the customer.

9. Damaged Packages

If your parcel appears damaged upon delivery:

  • Take clear photographs before opening.
  • Contact our support team immediately.
  • Report the issue within 48 hours of delivery.

Email:

support.mehvara@gmail.com

10. Delays Beyond Our Control

Unexpected delays may occur due to:

  • Extreme weather
  • Natural disasters
  • Government restrictions
  • Courier operational issues
  • Public holidays

We appreciate your patience in such situations.

11. Contact Us

For shipping-related questions:

Mehvara Customer Support

📧 support.mehvara@gmail.com

We aim to respond within 24–48 business hours.